Meridium Technologies is a pure IP focused Telecom Software Products Company in the Asia-Pacific region, headquartered in New Delhi, India. The objective is to become a leading firm in PC based CTI specializing in architecting, developing and deploying large and complex call processing solutions that require high degree of integration across diverse portfolios of applications and technologies.
We offer customized and cost effective call center solutions to meet your unique needs. The project may be to setup a new international call center, implement an aggressive sales campaign, a strategic marketing initiative to improve customer growth through cross selling, or a far-reaching customer service or technical support program - Meridium has the expertise to implement an integrated customer contact solution. We help our clients to communicate more effectively, thus maximizing the value of their customer relationships and drive greater revenue from each transaction.
Meridium has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, services and marketing expectations. Our reputation for quality, investments in technology and personnel will give you the edge you need to succeed.
We believe in building a bridge with clients where both the Companies can share their views and develop business by understanding each other’s requirements and needs. This leads to better growth and stabilization in the global market.
We see things from your perspective. Part of our success has been our ability to look at a client’s affairs through their eyes. Meridium, with its extensive experience (over 6 years of experience in consultancy and operation of international call center) and in-depth understanding of the Services Sector Industry, develops innovative, result-oriented and cost-effective solutions to ensure that our clients around the world meet the challenging requirements of this industry.
Thinking to install a round the clock surveillance system in your work place? We can help you with this. We have wide range of different products to suit your needs of electronic/audio-visual surveillance.
A VoIP gateway converts voice and fax calls between the PSTN and IP network. Its main roles include voice and fax compression/decompression, packetization, call routing, and control signaling. VoIP gateways play very important role in call centers, as they provide the required voice connectivity between SIP(e.g. DialMantra) server and the analogue phone placed at agent's workstation. We deal with different VoIP gateways like AudioCode(MP 108/118/124), Matrix and Patton.
A PRI Card is used to connect PRI lines to IP PBX/ IP Telephony Server(e.g. DialMantra server) so that all the users connected to the PBX/server can make outgoing calls or get incoming calls using the PRI line. We deal with Digium and Sangoma (single, dual or quad-channel) cards. Along with helping you to identify and get a PRI card suited for your needs, we can help you with installation and configuration of the card with different PRI line providers also.
