A VoIP gateway converts voice and fax calls between the PSTN and IP network. Its main roles include voice and fax compression/decompression, packetization, call routing, and control signaling. VoIP gateways play very important role in call centers, as they provide the required voice connectivity between SIP(e.g. DialMantra) server and the analogue phone placed at agent's workstation.
We deal with different VoIP gateways like AudioCode(MP 108/118/124), Matrix and Patton.
A PRI Card is used to connect PRI lines to IP PBX/ IP Telephony Server(e.g. DialMantra server) so that all the users connected to the PBX/server can make outgoing calls or get incoming calls using the PRI line.
We deal with Digium and Sangoma (single, dual or quad-channel) cards.
Along with helping you to identify and get a PRI card suited for your needs, we can help you with installation and configuration of the card with different PRI line providers also.
Want a server for your small/ medium sized business? Branded or assembled/self-configured one? We can help you to get one within your budget. We deal with custom-configured, IBM, HP and Dell servers and different server components like processors, registered RAM and SAS/SCSI cards or RAID adapters.
IP phones use VoIP technologies allowing telephone calls to be made over an IP network such as the Internet/a telephony server connected on LAN instead of the ordinary PSTN system. Calls can traverse the Internet, or a LAN. IP phones can help organizations to cut down startup/operational costs as when using IP phones they don't need VoIP gateways and ATAs.
Analog phones play the most important role in a call center, as calling executives use these phones to talk with the customers. These are directly connected to VoIP/FSX gateways via telephone lines. Quality of these phones directly affects the overall quality and productivity of the call center. We suggest our customers to use Plantronics devices, as they are very good in quality and very reliable.
Network is the backbone of any IP based organisation. In a call center it plays vital role as everything is dependent on it. Either it's local network or the high-speed internet connectivity or the telephone line that carry voice. We deal with different networking devices like switches, wi-fi devices, routers, patch-panels, Cat5e and Cat6 cables, connectors, IO etc of different makes like DLink, Cisco, Netgear, Linksys, Sonicwall. We can help you to get these devices at lowest available rates in the market.
Thinking to install a round the clock surveillance system in your work place? We can help you with this. We have wide range of different products to suit your needs of electronic/audio-visual surveillance.
Meridium is also engaged in offering Networking and Connectivity Solutions to our clients. These services are rendered under the supervision of experts and are capable of helping the clients to connect easily with their employees, customers and vendors.
Meridium is in partnership with various ISPs across India and our competency lies in offering following solutions: