When you start a business, the management has many problems in decision making due to complexity and competition. Our quality business advisory service provides you innovative solutions that enhances your decision making. We ensures the growth and profitability of your operations.
We help our clients to get benefits of improved efficiency and effectiveness of the business p rocess. Our experience and deep knowledge in management and operations of a call center helps you to deliver successful services to clients. We help you in making strategies, improving operations, project management and process design.
Thinking to install a round the clock surveillance system in your work place? We can help you with this. We have wide range of different products to suit your needs of electronic/audio-visual surveillance.
A VoIP gateway converts voice and fax calls between the PSTN and IP network. Its main roles include voice and fax compression/decompression, packetization, call routing, and control signaling. VoIP gateways play very important role in call centers, as they provide the required voice connectivity between SIP(e.g. DialMantra) server and the analogue phone placed at agent's workstation. We deal with different VoIP gateways like AudioCode(MP 108/118/124), Matrix and Patton.
A PRI Card is used to connect PRI lines to IP PBX/ IP Telephony Server(e.g. DialMantra server) so that all the users connected to the PBX/server can make outgoing calls or get incoming calls using the PRI line. We deal with Digium and Sangoma (single, dual or quad-channel) cards. Along with helping you to identify and get a PRI card suited for your needs, we can help you with installation and configuration of the card with different PRI line providers also.
